Supporting documents
- Objectives / Overall organisation / Working environment: servers, workstations for participants, etc.
- Incident management, Incident handling, Processes, Workflows plan
- Team communication channels and cooperation methods: what to who by which mean
- Team communication channels and cooperation methods: E-Mails, calendars, contacts / Team chat / Collaborative documents / Wiki \& Docs
- Team communication channels and cooperation methods: Project and task management / Secure messaging, (group)calls, video, screen sharing
- Installing docker for Request Tracker for Incident Response (RTIR)
- Ticketing system – with support of mails, calls, notes, customers, stats,…: Request Tracker for Incident Response (RTIR)
- Tools for Monitoring, detection
- Tools for Forensics